With officials expecting Florida’s tourism number projections to develop to 127 million visitors by 2020, the state’s chief tourism advertising agency is launching a new education and certification program aimed at the state’s hospitality workers.
Visit Florida says the new education curriculum is aimed at strengthening and expanding guest satisfaction in all Florida markets and driving repeat visits by way of a range of industry-certain topics. Executives estimate an added 315,000 hospitality jobs will be added in the subsequent six years to help the tourism market.
The Florida Restaurant and Lodging Association will present the on the web curriculum modules beginning Nov. 1.
Subjects will focus on increasing employees’ expertise of tourism in Florida, understanding visitor diversity and variations in communications, creating positive individual interactions with guests, and the reinforcing the significance of tourism to Florida’s economy.
The hospitality-training plan is free of charge year-round to Pay a visit to Florida advertising and marketing partners and DMO members. More info and sessions are found at www.visitflorida.org.